Shipping & Returns

Delivery and shipping of your order

Unless otherwise agreed by us in writing, we will deliver your order to the address indicated on your order confirmation.

If no-one is available to take delivery of your order, the carrier, Australia Post will leave a card. You can then collect your order from your local Post Office. If we elect to deliver by a courier service and no one is available to take delivery, the driver will leave a card requesting you to contact them to arrange a suitable time and date for delivery.

Shipment of your order will normally take place within 2 working days receipt of your order. Delivery of your order will take 2-7 working days from the date of shipment, depending on the delivery location in Australia.

We do not have pick-ups from our warehouse, nor do we have personal courier pick-ups.

Please note we do not deliver or post parcels outside of Australia.

Network Sales will use all reasonable efforts to deliver your order within this period; however, due to circumstances beyond our control we do not guarantee that we will deliver within this time frame. If your order has not arrived within 7 working days of receipt by email of our Tax invoice, please contact us.

Testimonials

Good communication-well done

Julie - Syd

Luv the Luvion- great product-good deliv and service, Thanks

Gary - Melb

Dear Baby Monitors Direct ,Thank you for your donation and for supporting Red Nose Day - Australia's favorite signature day. Your contribution will help to save the lives of babies and children during pregnancy, birth, infancy and childhood, and to support bereaved families

Red Nose Day

Item perfect - fast shipping

Conner - Bris

AAA quick delivery-prestige touch baby monitor

Sian - WA

Hi Kaz, Just wanting to say THANK YOU for delivering such great customer service! I received the baby monitor Tuesday morning and have been very happy with it! Regards Klaudia Melbourne

- Hi Kaz,

Excellent service and great product - Thanks

Brad - Vic

Luvion Prestige Touch- excellent large sreen monitor, got here in two days Lilia Kennsington Gardens SA

Love the product, quick delivery. Thanks BMD!

Peter - Burleigh Heads

Luvion Platinum 2- good product-deliv fine Ryan Townsville

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